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Withdrawal from the contract

You can easily return goods purchased from us

In our store, you do not have to worry that the selected size will not fit or will not meet your expectations in any other way.

In accordance with applicable law, you have 30 days to withdraw from a distance contract without giving a reason. So if the goods do not meet your expectations, you can send them back to us within 30 days from the date of withdrawal from the contract.

You can return the goods at your own expense using any carrier to the following address: CW Global Sp. z o.o. Tarnowska 23/2 61-323 Poznań Poland.

In our store, you do not have to worry that the selected fragrance will not match or will not meet your expectations in any other way.

  1. Print the form Generate return documents and then print them.
  2. Send the package Place the packed goods together with the return document into the cardboard box and seal it well.
  3. Refund You will receive a refund up to 14 days after we receive your return.

The above procedure is not a condition for exercising the statutory right to withdraw from the contract and does not limit it in any way.

IdoSell Trusted Reviews
4.28 / 5.00 321 reviews
IdoSell Trusted Reviews
2023-09-14
Very helpful, and fast delivery
2021-03-22
Very happy with the service from Candle World. They have a much bigger selection of Bolsius candles than I could find anywhere else. I would definitely order from again.
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